Question: Can I return a product and request for refunds
Unfortunately, all good sold are restrictedly NON-refundable.
Question: I bought an item however it doesn’t fit my size, I would like to change size
This is subject to supplier’s terms & conditions of change of item. We urge you to double check the size chart before making your purchase. Please contact us via our Contact Us page for further assistance.
Question: My item is faulty and I would like a replacement unit
Rest assured that all items are thoroughly checked before sending out via courier service. However, in the event that item is damaged during shipping, please contact us for further investigation.
Dive Package Related
Question: I have made full payment for my dive package however I am unable to travel on the booked date, I would like to cancel and request a refund.
Cancellations and refunds are subject to cancellation policy.
Question: Can I transfer my booking to another person
You may change the name of the booking however it will be subject to amendment policy by the resort. Charges may apply.